Support Request

Energy Design Tools offers free technical support via email for using their calculation tools, account queries, etc. In order to process your request correctly please send these from the email address associated with your account.

Users are encouraged to fill out a request form, with a response aimed within 24 hours.

For urgent support or specific SAP calculation issues, a charge may apply. Additionally, paid support services are available for various needs, including account migration, XML imports, and more.